Privacy Policy

1. Introduction

Solea ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

This Privacy Policy applies to all users of the Solea mobile application and website. We may update this policy from time to time, and we will notify you of any material changes by posting the new Privacy Policy on this page.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Identity Information: First name, last name, date of birth, profile photos
• Contact Information: Email address, phone number
• Authentication Information: Login credentials, Apple Sign-In data
• Profile Information: Bio, interests, preferences, social media links
• Event Information: Event requests, attendance history, reviews, ratings
• Communication Data: Messages, support requests, feedback

2.2 Information Automatically Collected

We automatically collect certain information about your device and usage, including:

• Device Information: Device model, operating system, unique device identifiers
• Usage Information: App features used, time spent in app, interactions with content
• Location Information: Approximate location for event recommendations (with your consent)
• Technical Information: IP address, browser type, crash reports, performance data

2.3 Information from Third Parties

We may receive information from third-party services, including:

• Apple Sign-In: Basic profile information when you sign in with Apple
• Analytics Services: Usage statistics and app performance data
• Social Media: Public profile information if you choose to link social accounts

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

• Provide, maintain, and improve our Service
• Process event requests and manage event attendance
• Facilitate communication between users and event organizers
• Provide customer support and respond to inquiries

3.2 Personalization

• Recommend relevant events based on your preferences
• Customize your app experience and interface
• Improve our matching algorithms for better event suggestions

3.3 Communication

• Send important service updates and notifications
• Provide event confirmations and updates
• Send marketing communications (with your consent)
• Respond to your support requests

3.4 Safety and Security

• Verify user identity and prevent fraud
• Monitor for inappropriate behavior or content
• Ensure compliance with our terms of service
• Protect the safety of our users and community

3.5 Analytics and Improvement

• Analyze usage patterns to improve our Service
• Conduct research and development
• Generate aggregated, non-personal statistics

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud Storage Providers: For secure data storage and backup
• Email Services: For sending notifications and communications
• Analytics Providers: For app usage analysis and improvement
• Payment Processors: For processing event payments (if applicable)

4.3 Event Organizers

We may share relevant information with event organizers when you request to attend their events, including:

• Your name and basic profile information
• Event attendance history and ratings
• Any special requirements or preferences you've shared

4.4 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or legal processes
• Protection of our rights, property, or safety
• Protection of our users' rights, property, or safety

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data is encrypted in transit and at rest using industry-standard encryption protocols
• Access Controls: Strict access controls limit who can access your personal information
• Secure Infrastructure: We use secure cloud infrastructure with regular security updates
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Staff Training: Our team is trained on data protection and security best practices

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: Retained while your account is active and for a reasonable period after deletion
• Event Data: Retained for historical and analytical purposes, typically for 3 years
• Communication Records: Retained for customer service purposes, typically for 2 years
• Technical Logs: Retained for security and debugging purposes, typically for 1 year

You can delete your account and personal information directly from the app by going to Settings > Account Management > Delete Account. This will permanently remove all your personal information from our systems within 30 days, subject to legal and regulatory requirements. You may also contact us for assistance.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

7.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your profile information at any time

7.3 Deletion

• Delete your account and personal information directly from the app
• Request deletion of your personal information via email
• All data is permanently removed within 30 days

7.4 Communication Preferences

• Opt-out of marketing communications
• Manage notification preferences
• Control how we communicate with you

7.5 Location Data

• Control location tracking through device settings
• Disable location-based features in the app

To exercise any of these rights, please contact us at support@soleaapp.com.

8. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies. We encourage you to review their policies:

8.1 Apple Services

• Apple Sign-In: For authentication services
• App Store: For app distribution and analytics
• Privacy Policy: Apple Privacy Policy

8.2 Google Services (Firebase)

• Firebase Analytics: For app usage analytics
• Firebase Authentication: For user authentication
• Firebase Firestore: For data storage
• Privacy Policy: Google Privacy Policy

8.3 Email Services

• Resend: For sending transactional emails
• Privacy Policy: Resend Privacy Policy

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@soleaapp.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Certification schemes and codes of conduct

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on this page
• Update the "Last Updated" date
• Notify you of material changes through the app or email

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: