Support

We’re here to help.

Contact the Solea team for assistance with account access, event links, password reset issues, or partner onboarding.

General support

Account, event links, and app help

Email us with the email address tied to your Solea account and a short description of the issue. Screenshots and the exact link you opened are helpful when debugging.

Contact support

Partner team

Venue and Solea Pro onboarding

If you manage a club, restaurant, beach club, or wellness venue, use the partner flow so our team can review your establishment and configure the right Solea Pro setup.

Become a partner

Frequently asked questions

I can’t reset my password. What should I do?

Use the latest reset link from your email. If the token has expired, request a new password reset from the mobile app and try again immediately.

I tapped an event link and the app did not open.

Install the latest version of the Solea app, then retry the event link. If it still opens the website, contact support and include the event link you used.

I’m a venue and want to join Solea Pro.

Use the partner application form to request access. Our team reviews each venue profile and replies with the next onboarding steps.